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Terms & Conditions


Last Updated: 01/12/2024

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Please read these Terms and Conditions of Use (TCU) carefully before using this portal or its features. By accessing or using the portal, you agree to be bound by these terms and comply with applicable laws and regulations.

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1. Purpose of the TCU

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These TCU establish the rules and conditions governing:

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  • Access to the portal;

  • Use of its services (hereinafter referred to as "Features");

  • Obligations of the users.

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We encourage all users to read, save, or print these TCU for future reference. By navigating or using the services, you acknowledge having read and fully accepted these terms.

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2. Definitions of Key Terms

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For better clarity, the following terms are defined:

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  • Contribution: Any content shared or published by a user, such as photos, comments, or information.

  • Personal Data: Any information that directly or indirectly identifies a person (e.g., name, email address, location).

  • Publisher: The company responsible for the management and operation of the portal, as stated in the legal notice.

  • Features: Services accessible through the portal, detailed in section 3.

  • Portal: The website or mobile application, including all subdomains and versions.

  • Products: Goods or services available for purchase through the portal.

  • Services: Offerings made available through the portal.

  • User: Any individual accessing or using the portal, either professionally or personally.

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3. Description of Features

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The portal offers users various features, including but not limited to:

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  • Creating and managing a personal account;

  • Ordering and paying for products and services online;

  • Viewing order history;

  • Receiving notifications and newsletters;

  • Accessing information about promotions, events, or services;

  • Requesting quotes, information, or support;

  • Applying for jobs via the portal;

  • Enrolling in training, workshops, or events;

  • Accessing specialized content or third-party applications.

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The publisher reserves the right to modify, remove, or add features at any time without prior notice.

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Regarding Allergens:

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Users should verify all allergen-related information directly with the relevant services. Despite precautions, cross-contamination may occur during the preparation of products. This information is provided as guidance and does not replace direct consultation in-store.

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4. Creation and Management of User Accounts

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4.1 Account Creation

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Certain features require users to create a personal account by providing an email address and password. Accepting the TCU is mandatory to finalize the registration.

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4.2 User Responsibility

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The user is responsible for:

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  1. Keeping account information up-to-date.

  2. Ensuring the confidentiality of login credentials (email and password).

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In case of unauthorized access, the user must immediately notify the publisher. The publisher disclaims liability for any loss or misuse of login credentials by third parties.

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4.3 Forgotten Passwords

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Users can reset their password using the "Forgot Password" feature if needed.

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5. Intellectual Property

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All elements of the portal (texts, images, logos, videos, software, databases, etc.) are protected by intellectual property rights.

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Users are granted limited, personal access to content for non-commercial use. Any reproduction, modification, or distribution without prior written consent from the publisher is strictly prohibited and may result in legal action.

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6. User Contributions

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Users may post content on the portal provided they comply with applicable laws. It is strictly prohibited to share content that:

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  • Violates public order or morality;

  • Infringes the rights of third parties (e.g., privacy, image rights);

  • Breaches intellectual property laws.

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The publisher reserves the right to remove any non-compliant content and suspend access to the portal in case of serious violations of these TCU.

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7. Personal Data Protection

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The use of the portal involves the processing of personal data in accordance with applicable regulations (GDPR). For more details on how your data is used, please refer to our Privacy Policy.

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8. Duration and Termination

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These TCU remain in effect for the duration of the user's access to the portal. The publisher reserves the right to suspend or terminate access for users who do not comply with these terms.

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9. Limitation of Liability

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The publisher cannot be held liable for damages related to:

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  • Misuse of features;

  • Temporary or permanent interruptions of the portal;

  • Inaccurate or outdated information provided by third parties.

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10. Contact

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For any questions regarding these TCU, please contact our customer service via the email address provided in the legal notice.

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